When you’re choosing furniture, or any product for that matter, it’s natural to wonder: What do other people think? At Coastwood, we’re lucky to have many wonderful customers who tell us exactly why they love their NZ-made, solid wood furniture – and their words say it better than we ever could.
After reading through hundreds of Coastwood Furniture reviews, some clear themes stand out. If you’re thinking about bringing a piece of locally-made timber furniture into your home, here’s what other Kiwi families have to say.
1. Built to Last a Lifetime
One of the most common things people tell us is how solid and well-made their furniture feels. We hear from customers who’ve had their Coastwood pieces for years, even decades, and say they still look as good as the day they got them. Solid timber construction means your furniture isn’t just for now; it’s an investment that will see you through family milestones, renovations, and relocations. Our 25-year quality guarantee gives you peace of mind that every piece can stand up to busy family life, from toddlers learning to walk to teenagers slamming drawers.
“I bought a Coastwood bedroom suite 8 years ago and it looks as good today as the day it arrived” – Yvonne
“The craftsmanship is exceptional, and I know it will all last longer than I will.” - Jennie, Matamata
“We have a few pieces of furniture and have had them quite a while. They have withstood our many moves, built strong & beautiful.”
2. Crafted Just for You
No two homes, or families, are the same. That’s why customisation is at the heart of what we do. Our customers love being able to choose colours, handles, fabrics, and dimensions that suit their space perfectly. Whether it’s a dining table to seat the whole whānau, a dresser built to match an existing headboard, or a storage unit to suit that awkward wall, our team works to make sure it feels like it was always meant to be there.
“I chose Coastwood Furniture because I couldn’t find a suitably sized unit and I wanted NZ made. Ordering a custom entertainment unit was very easy, I provided my spec to Coastwood Furniture and very quickly had a response with a design that was perfect, no tweaking required.” – Tony, Palmerston North
“We were able to choose our own fabric and colours and really make it one of a kind.” – Joy, Nelson
“I have a small house. It was so easy to get my sideboard made to fit the space and to choose exactly the look I wanted.” – Sarndra, Wellington
3. Friendly, Personal Service
We often hear that our team is “helpful,” “friendly,” and “easy to work with.” From answering your first question to making sure delivery goes smoothly, we commit ourselves to making it easy and stress-free to get the furniture you want. It’s not just the furniture people remember – it’s the way they’re treated.
“Coastwood Furniture were brilliant to deal with. I dealt with them via phone and email, and they were extremely professional and accommodating.” - Gillian, Auckland
“Amazing service. The help and advice before the purchase, but also the after care. We had a piece missing and after emailing, we got it the next day already!” - Barbera, Auckland
“The service right from the start with the sending out of wood samples to the delivery of the product was exemplary. The communication was timely and helpful, and the quality of the product was brilliant.” – Jill, Carterton
4. Proudly NZ-Made
Choosing NZ-made means more than supporting local jobs – it’s also about quality, craftmanship and knowing where your furniture comes from. All our NZ-made pieces are made in our Greymouth factory using sustainably sourced timber. It’s furniture with a story, and reliability, that imports just can’t offer. For many families, that sense of connection and trust makes all the difference.
“I love that you are NZ made and such high quality! I always describe you as lifelong furniture - worth the investment!” – Hazel
“I know I could buy cheaper, but I prefer using a Kiwi business where quality is guaranteed and local materials are used.” - Rolf, Hamilton
“You can’t underestimate good quality NZ wood products. Buying Coastwood product has been a great experience for us. You will never regret it.” – Margaret, Morrinsville
5. Timeless Beauty
Solid wood furniture has a warmth and character you can’t replicate with veneers or flat-pack. The natural timber grain, the unique variations, the reassuring weight – it’s furniture that looks and feels special every time you walk into the room. And as the years pass, it gains even more charm as it becomes part of your family’s story.
“The Karamea Bed Frame is beautiful, I love that it is solid wood - no veneer, I am just so impressed. I'd definitely recommend Coastwood to anybody looking for a bed frame.” - Jen, Manawatu
“The finished bunks look amazing - so many great comments from friends and family.” – Sharon, Lake Rotoiti
“The knotty maple is a beautiful deep, rich colour and brings a feeling of warmth to our bedroom. The quality and finish of the units are excellent, and the drawers are smooth and quiet.” – AJ, Upper Hutt
In Their Words — and Yours
These reviews aren’t marketing claims – they’re the real experiences of New Zealand individuals and families who’ve chosen Coastwood Furniture. If you’re looking for beautiful, durable, NZ-made solid wood furniture, just listen to the reviewers who have experienced it firsthand.
📖 Read more Coastwood Furniture customer reviews
🏡 See photos of Coastwood in customers’ homes
