How Much Does Furniture Delivery Cost in NZ in 2026?

Delivery is $150 to a residential address or $180 to a rural one, anywhere in mainland New Zealand. Here's exactly what you get for it.

By Andrew Hill, co-owner, Coastwood Furniture | Last updated: 21/10/26

How much does furniture delivery cost, and what do I actually get for it?

If you're close to ordering a piece of furniture, this is probably one of the last questions left before you click "buy". It's a fair thing to want answered properly.

Part of the answer depends on you: where you live, whether you're upstairs, and whether you're ordering one piece or several. But we can give you a clear answer, with no "from" prices and no surprises at the door.

We've made solid timber furniture in the same Greymouth factory since 1997, and we send it to homes right across the country. This is how our delivery works, written by the people who run it.

Now, let's get into the detail.

How much does delivery cost?

$150 to a residential address and $180 to a rural address, anywhere in mainland New Zealand.

You pay the same whether you live in Christchurch or Kerikeri. The only thing that changes the price is whether your address is classed as rural.

Residential or rural: which are you?

If you're not sure, type your address into addresscheck.co.nz. It shows whether your address is classed as rural.

Is delivery per item or per order?

Per delivery. Everything in one order travels together for one fee.

Say you order a dining table and six chairs from our dining collection page at the same time. You pay one delivery fee, not seven.

If you place separate orders that are sent at different times, each delivery is charged.

How to pay one fee for several pieces

Ordering another piece later? Ask us to send everything together and you'll pay one fee, as long as your first piece hasn't left our workshop yet.

For example, you order a bed frame, then a fortnight later decide you'd like matching bedside tables from our bedroom collection page. Ring us before the bed leaves and we'll send both together. Both pieces need to be ready before they can travel together, so ask us how that affects your timing.

How long will it take to arrive?

4 to 6 weeks for standard pieces and 6 to 8 weeks for custom, from your order to your door. Delivery sits inside that time, not on top of it.

Some quotes you'll see elsewhere cover build time only, with freight added on afterwards. Ours is the full time from your order to your door.

We can't give you an exact delivery date when you order. Your carrier books the actual day and time with you. For more on why it takes the time it does, read How Long Does Solid Timber Furniture Take to Make?

Who delivers it, and how do I know when it's coming?

Southway Transport delivers in the South Island and DAV Transport in the North Island. They phone you about 24 hours before delivery to book a time you're home.

You won't be left waiting in all day. Keep your phone handy in the weeks your order is due, so you don't miss the booking call.

How will my new furniture be delivered?

If you bought from us, it comes straight to your door. If you bought it in a store, we deliver it to the store and they arrange delivery to you.

If you bought in a store

Talk to the store about timing and cost. They organise your delivery, not us.

If you bought from us

Your furniture comes straight to your door, and we look after it the whole way.

The top is the part most likely to get damaged in transport, so that's where we put the most protection. Before a dining table leaves our workshop, we cover its top with a thin sheet of MDF (a smooth, rigid board). Every other piece gets bubble or foam wrap across the top and down the edges.

Once it's on the truck, the carrier wraps every piece in heavy furniture blankets, so nothing rubs or knocks on the road.

The blankets come off in the truck before your furniture is unloaded. So when it reaches your door, it's ready to bring inside, without a pile of packaging to deal with.

[VIDEO: 60 seconds of a piece being protected, blanket-wrapped and loaded at the Greymouth workshop]

What's included, and what costs extra?

Standard delivery takes your furniture to a ground-floor door. Carrying it upstairs, placing it in the room and unpacking are available by quote.

If you live upstairs, or you'd like it set in place, ask us before you order so we can price it before anything is booked.

What you pay and what you get

Situation	Cost
Delivery to a residential address, mainland NZ	$150 per delivery
Delivery to a rural address, mainland NZ	$180 per delivery
Several pieces in one order	One fee
Adding a piece before your first one leaves our workshop	One fee (ask us)
Carrying upstairs	By quote
Placing in the room	By quote
Unpacking	By quote
Booked delivery, no one home	Second delivery at the standard rate
Carrier arrives without booking a time	We cover the second delivery
Waiheke, Great Barrier, Stewart Island, Chatham Islands	By quote
Greymouth pick-up or local delivery	Ring us before you order

 

The full terms are in our Shipping & Delivery Policy.

What if I'm not home?

If a time was booked and no one's home, the second delivery is charged at the standard rate. If the carrier turns up without booking, we cover it.

That's why the 24-hour call matters. If the booked time stops suiting you, ring the carrier before the day.

Do you deliver to the islands?

Yes, to Waiheke, Great Barrier, Stewart Island and the Chatham Islands, by quote only.

Ask us before you order and we'll give you a price.

I'm in Greymouth. Can I pick it up?

Yes. Pick-up and local delivery are available by arrangement. Ring us before you order.

You won't see this option at checkout. It only works for people who live near our workshop, so we sort it out over the phone instead.

Will my furniture arrive assembled?

Most pieces arrive assembled. Beds, and some chairs and tables, need simple assembly.

The instructions are linked on each product page, so you can check before you order. If you're looking at our bed frames collection page, expect to put the frame together yourself.

What do I do if I don't like my furniture when it arrives?

If you've changed your mind, ask for a return within 14 days of delivery. If it's damaged or faulty, send us photos straight away and we'll put it right, including the freight.

If you've changed your mind

Nothing in life is perfect, and sometimes a piece just doesn't suit the room. Here's how a return works:

•       Email sales@coastwoodfurniture.co.nz within 14 days of delivery.

•       The piece needs to be as new: unused, undamaged and unaltered.

•       You pay the return freight.

•       We refund you once the piece is back with us and we've inspected it.

•       Special-make custom pieces may not be returnable unless we've agreed to it in writing.

If it's damaged or faulty

Take photos straight away and email them to sales@coastwoodfurniture.co.nz. We'll repair it, replace it or refund you under the Consumer Protection page on the Consumer Guarantees Act, and we cover the freight. You'll find the full step-by-step process in What Happens if Your Furniture Arrives Damaged?

Who our delivery isn't right for

Our delivery won't suit everyone. It's probably not right for you if:

•       You need your furniture sooner than 4 weeks. Our pieces are made to order, so 4 weeks is the fastest. If you need furniture sooner, buy something that's already in stock.

•       You need it carried upstairs or placed in the room without paying extra. Standard delivery is to a ground-floor door. Anything beyond that is by quote, on top of the $150 or $180.

•       You're off the mainland and need a fixed price before you order. Island deliveries are quoted one at a time, so there's no set price to check out with.

If none of those rule you out, our delivery should be simple for you.

Questions about delivery?

Delivery is $150, or $180 to a rural address, per delivery, to a ground-floor door, and it's already inside your 4 to 6 week lead time.

If you're worried about timing, don't be. No one turns up unannounced, because your carrier books a time with you first.

We've been making solid timber furniture in Greymouth since 1997 for New Zealand families who want pieces that last, and we'd rather you knew every cost before you order than found one at the door.

Have a question about your address, an upstairs room or combining orders? Phone us on 0800 369 963, email info@coastwoodfurniture.co.nz, or use our contact page. Still deciding? Start with How Long Does Solid Timber Furniture Take to Make?

About the author

Andrew Hill is co-owner and Sales & Marketing Director at Coastwood Furniture. He's the son of founder Kerry Hill, who started the business in Greymouth in 1997. Andrew began in 1999 in the spray booth and worked his way through to sales and marketing. He runs the business alongside his brothers. Meet the Team page